Online Store Policy

We Work Hard To Provide Great Service

Phone: 1-204-231-3990

All Prices/Models/Parts on this site 
are subject to change without notice.


Fast and friendly! No long waits! We continually receive online orders 24 hours a day, 7 days a week. You'll be sent an email verification within 24 hours after placing your order. In stock orders are processed and shipped within 3 business days. Items that are not in stock will be shipped within 2-4 weeks from order date. In either case, a confirmation will be emailed to you on the day of shipping (allow 5-7 business days for delivery).

Method of Payment

We accept VISA, MASTERCARD, AMERICAN EXPRESS and PAYPAL. All prices are in Canadian dollars. If you do not want to use your credit card online from your home computer, you can get your order processed by calling to speak to a customer service representative at 1-800-236-0493 or 1-204-231-3990 or by sending an e-mail to us at "TacheVacuum (at)".

Receiving Your Products

All online orders will be shipped via Canada Post.

Purchases By Minors

Our policy is to not sell to minors. If you are under the legal age of majority and wish to purchase from our on-line store, you must have a parent or legal guardian make the purchase for you.


At Tache Vacuum Center Inc. we do our best to provide you with the most reliable and up to date information. In the event that an error does occur, we reserve the right to correct or cancel an order at any time, and/or edit an order to reflect the correction and/or correct the error on our website. In the event that you are shipped an incorrect product, we will accept the unit back and offer a full refund.


New vacuums come with a manufacturer's warranty. For warranty service, you can contact the manufacturer's authorized warranty service station closest to you or call us for assistance. This information is available either with the material shipped with the product, or from the manufacturer directly. All merchandise may be returned to our service center for repair if a warranty service is not in your area. All used vacuums come with a 90 day Tache Vacuum Warranty on parts and labor. In either case, you will be responsible for shipping charges only.


Do not accept your shipment if the package shows signs of damage. Returns must be shipped prepaid.

We accept phone-in orders by calling 1-800-236-0493. Hours for phone lines are 9:30am to 5:30pm Monday to Friday and 9:30am to 3:30pm Saturday (Central time).